We would like to thank you for your continued support of our applications.
Some customers did not receive the "Subscription payment failed" error email.had been occurring.
As of Friday, August 02, 2024, this event has been resolved.
1. date and time of restoration
Wednesday, July 31, 2024 17:00
2. causes and circumstances
Some customers have inquired about too many payment error e-mails, so we have modified the system to reduce the frequency of such e-mails.
As a result, we have experienced cases where some customers have not been able to receive our e-mails.
3. contact information
If you have any questions, please contact us,Customer SupportPlease contact us at
We sincerely apologize for any inconvenience and concern this may have caused.
Thank you for your continued support of Kantan Subscription.
Groovy Media Corporation
Customer Support
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