Restored] The creation time (transaction date) of some orders is shifted by one day.

We would like to thank you for your continued support of our applications.

With regard to the Accounting CSV function released on Wednesday, June 05, 2024, the creation date (transaction date) of some orders was shifted by one day.

This phenomenon has now been resolved.

1. accrual period

Wednesday, June 05, 2024 16:00 - Monday, August 05, 2024 15:00

2. eligible orders

Orders created between 00:00:00 and 08:59:59, regardless of date

3. causes and circumstances

The cause was that when exporting the order creation time retrieved from Shopify to CSV, the time in Japan Standard Time (JST) was converted to Coordinated Universal Time (UTC) and output.

Due to the 9-hour time difference between Japan Standard Time (JST) and Coordinated Universal Time (UTC), where Japan Standard Time (JST) is ahead of Coordinated Universal Time (UTC), the order creation time retrieved from Shopify at the time of output was minus 9 hours, causing the date of the target order to be shifted forward one day. This caused the date of the order to be shifted forward by one day.

4. how to deal with it

For customers who have imported journal data into their accounting software using CSV files downloaded from the Accounting CSV function, we apologize for the inconvenience, but we ask that you please take the following measures.

1. Delete journal data imported into your accounting software using CSV files downloaded from the Accounting CSV function.
2. Download the order data for the deleted period from the Accounting CSV again.
3. Import journal data into the accounting software again using the downloaded CSV file.

5. contact information

If you have any questions, please contact us,Customer SupportPlease contact us at

We sincerely apologize for any inconvenience and concern this may have caused.

Thank you for your continued support of CSV downloads.

Groovy Media Corporation
Customer Support