Important] Request for inventory re-setting when subscriber payment fails.

Thank you very much for your continued use of Easy Subscription.

Effective Tuesday, April 1, 2025, due to an update to Shopify's API, there have been some events that have caused payment failures for products subject to easy-subscription.

We apologize for the inconvenience, but we would like to take this opportunity to thank you for your business,Check and reset inventory settingsPlease contact us for further information.

Please understand that this application uses Shopify's API, so we are unable to directly control this behavior.

1. accrual period

Tuesday, April 1, 2025 0:00 - Present

2. target products and inventory settings

Settlement fails when the following two conditions are met simultaneously

1. The inventory of the target product for easy subscriptions is set to "0".
2. Shopify → [Manage Products] → [Inventory] → [Continue selling even if out of stock] is not checked

3. causes and circumstances

This event is caused by an update that Shopify implemented on Tuesday, April 1, 2025.

A summary of the update is as follows

The updated order is now treated as a new order. Therefore, if the product is out of stock and the 'Continue to sell even if out of stock' setting is disabled, the order will now be restricted."

Please note that this app uses Shopify's API, so we cannot control this behavior.

4. how to deal with it

Please check the following two points and reset the settings if necessary.

1. Set the quantity of the product subject to easy subscriptions to a quantity that does not result in a "0" inventory.
2. Shopify → [Manage Products] → [Inventory] → check [Continue selling even if out of stock

5. contact information

If you have any questions, please contact us,Customer SupportPlease contact us at

We sincerely apologize for any inconvenience and concern this may have caused.

Thank you for your continued support of Kantan Subscription.

Groovy Media Corporation