We would like to thank you for your continued support of our applications.
Since around 12:00 on February 01, 2024 (Thursday), there has been a phenomenon in which subsequent bookings have been stopped when there is a "0 yen" order.
This phenomenon has now been resolved.
1. accrual period
Thursday, February 01, 2024 12:00 - Monday, February 05, 2024 17:00
2. causes and circumstances
Since around 12:00 on February 01, 2024 (Thursday), there has been a phenomenon in which subsequent bookings have been stopped when there is a "0 yen" order.
The cause of the error was that when the payment method was retrieved from Shopify, the "0 yen" order had no payment method information.
This phenomenon has already been resolved. However, since freee accounting itself is not capable of recording "0 yen", an error message "0 yen orders cannot be registered" will be generated for "0 yen" orders.
*This has been the specification for some time.
Customers with "0 yen" orders may not have been able to post their order information properly.
3. contact information
If you have any questions, please contact us,Customer SupportPlease contact us at
We sincerely apologize for any inconvenience and concern this may have caused.
Thank you for your continued support of the Easy Accounting Freee sales data linkage.
Groovy Media Corporation
Customer Support
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