Regarding the following notice, we found no problem as of 10:20 p.m. on November 2, 2024, and have activated the system's email.
The system is currently operating without problems.
Any mail that could not be sent during this period will be automatically resent.
We apologize for any inconvenience this may cause you,
Thank you in advance for your cooperation.
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We would like to thank you for your continued support of our applications.
We have confirmed that a large number of spam e-mails have been sent by some users with malicious intent using StoreCRM. As a precautionary measure, we have temporarily suspended the email sending function from 1:00 a.m. today. This suspension is not due to any systemic failure or negligence on our part, but rather as a precautionary measure.
We are currently taking the necessary measures to resolve the problem and will resume the email sending function as soon as the measures are completed. We will send an announcement regarding the timing of the resumption. Please note that functions such as the measurement of sent e-mails are still working without any problems.
Timeline of the case.
November 2, 2024, 1:42 a.m. Spam mail sending system detected and subsequent mailings stopped.
November 2, 2024, 3:00 p.m. Our staff assesses and confirms the situation.
We apologize for any inconvenience this may cause you, and we hope you will understand that we are taking this action to ensure that you can use our services with peace of mind.
If you have any questions or concerns, please do not hesitate to contact us.
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