As of August 19 at 14:55, an error that caused order data downloads to freeze has been confirmed and fixed. We sincerely apologize for any inconvenience caused.
Thank you very5 much for your continued use of our app.
We will perform an update of the CSV app for the purpose of functional improvements and stability enhancements.
During the update process, the app may temporarily become unstable or some operations may not complete normally.
We apologize for any inconvenience this may cause and kindly ask that you avoid using the service during the following hours as much as possible.
Update implementation date and time
Wednesday, August 19, 2026, 11:00 AM – 1:00 PM (Japan Standard Time, tentative)
Depending on the work status, the end time may vary.
Scope of Impact
During the update process, the following issues may temporarily occur in the CSV app.
- It takes a long time for the app screen to load
- An error is temporarily displayed
- Processing using CSV does not complete successfully
- Reloading is required during the operation
If an error occurs, please wait a moment and try again.
We apologize for the inconvenience and ask for your kind understanding and cooperation as we work to provide a more stable service.
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