[Resolved] February 8, 2026 - Continuation Settlement not working in some cases.

Below is our report on this matter. We apologize for any inconvenience caused.

1. accrual period

February 8, 2026 at 11:00 - February 13, 2026 at approximately 10:00
*Now restored.

2. nature of disability

A spike in database load caused delays in subscription-related batch processing.

3. impact incurred

Certain subscription payment and order creation processes that were scheduled to take place during the above period were delayed.

4. current status

All delayed payment processing has been reprocessed.

5. final impact

Settlement and order creation processes that should have been executed during the outage period are,
Executed on February 13, 2026 between 10:00 and 11:00 AM.

6. future actions

To prevent similar events, we will continue to strengthen our database load monitoring and processing infrastructure.