From around 10:00 PM on May 22, 2026, to around 6:00 PM on May 25, 2026, there was an issue where integrations were not functioning correctly. The cause was that the processing of integration executions stopped due to an unexpected load on the server. This issue has now been resolved, and integrations are functioning correctly.
We also confirmed that on May 25, 2026, around 6:00 PM, the integrations that had already been requested for execution and were stuck in the "Processing" status were correctly processed. Additionally, for integrations where the automatic integration setting was enabled, the pending automatic integrations were also processed.
1. accrual period
Around 10 PM on May 22, 2026 to around 6 PM on May 25, 2026
*Now restored.
2. nature of disability
The processing of the external connection was stopped due to an unexpected load on the server.
3. impact incurred
For integrations that were requested during the above period, the status remained "Processing."
When automatic linking was enabled, no processing was performed.
4. current status
During the above period, integrations that were requested to run and were stuck in a "processing" status have now executed correctly.
If automatic linking was enabled, the pending automatic links were executed.
5. Future Actions
To prevent similar incidents, we will proceed with strengthening our servers and processing infrastructure.
Thank you in advance for your cooperation.
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